All Reviews

I improved much faster than I expected, in a healing environment with excellent care givers

I have improved tremendously since I arrived. I’m so glad I came here?

. Food was good. CNAs, Nurses, Social Workers and Therapy were great. Overall care was great!

Great people, great food, great experience!

During my husband's stay at Metro West Nursing and Rehabilitation Center we met the most amazing people. Staff members in every department excel in their jobs and they sincerely care about their patients in the therapy department. The therapists strive to motivate and assist their patients to make a successful recovery. They maintain a positive attitude which they pass on to their patients. There are no words to describe how pleased we are with the care my husband received here. I highly recommend it.

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Mi cuñado estuvo 2 semanas en está facilidad y todo él personal fue muy atento y lo ayudaron a recuperar muy rápido. GRACIAS

My experience is that while the facility and much of the staff are really good and friendly the Family has to be very involved and advocate for their loved one. When the staff, from the director to the cafeteria staff and the laundry staff see you there regularly I feel they are much more attentive to your loved one's needs. The facility is clean and has a beautiful interior courtyard for the residents to be out in the fresh air. The Director of Activities and staff are superior in keeping the residents involved and socialized. The Social Work Director as well as the facility Director always have time for you if you have any questions or concerns. The Therapists are amazing how they work with and address each resident's needs plus I love how they greet the residents by name when they see them elsewhere in the facility.

My experience is that while the facility and much of the staff are really good and friendly the Family has to be very involved and advocate for their loved one. When the staff, from the director to the cafeteria staff and the laundry staff see you there regularly I feel they are much more attentive to your loved one's needs. The facility is clean and has a beautiful interior courtyard for the residents to be out in the fresh air. The Director of Activities and staff are superior in keeping the residents involved and socialized. The Social Work Director always has time for you if you have any concerns.

The staff here are amazing! So caring and helpful to patients and family. The activities here have really kept my mother in law engaged and encouraged. Special thanks to Gilberto, the activities director for taking a special interest in her.

The staff here are amazing! So caring and helpful to patients and family. The activities here have really kept my mother in law engaged and encouraged. Special thanks to Gilberto, the activities director for taking a special interest in her.

Metro West staff have shown great care for my family member. I am grateful for the care they provide.

This facility excited my expectations just the way my father was taken care of was mind blowing. Darhma showed me the facility and I found it to be clean and organized. If it wasn’t for darhma and her professionalism I would have still had doubts . The nurses took exceptional care of my father and I would recommend any person that wants their family to be taken care of the right way to bring them here.

The experience my family had with this facility was exceptional. The way the staff treated my mother was out of this world. Darhma made me feel like this was the best facility i could bring my mother. The nurses took really good care of my mother. I just wanna say that this was the best facility i could have had my mom at.

I like the people here, and the food is good

The activities department is the only reason I remain at Metrowest Rehab...!!!

My name is Lawrence Burris my stay hear at Metro West rm#110, pt, ot Ortishia,Alba, Alex was encouraging Therapy, Jennifer was good also.Nurse Zilia, Chris Social Service everyone was great

I was a previous employee of this facility. Hands-down Ricky, the administrator, is one of the best I've ever worked with. It was a hard decision to leave the great team I worked with. Activities department was great, always doing something to engage the residents. If you have a loved one who needs a good rehab, I'd strongly recommend this facility. Social services department is excellent with discharge planning and ensuring all needs are met prior to discharge.

My mom was here a little over a month for rehab. The daytime staff was awesome!!! I love Dr. Maude, Christian, Jean and Gil are a few that stand out!!! Some of them really really care about their patients more than I have seen at other facilities. And my mom is a picky eater but really liked their food. She even gained a couple pounds from finally eating while she was there. They have activities for the patients. There were all kinds of games and trivia days, a day for manicures, an ice cream social and a BBQ while she was there. If she ever has to go back to a nursing home/rehab again, it would definitely be this one!!

The food not to good . Dharma was great and the nurses añso

Darma and Staff was Professional, Courteous and very Welcoming. Provided excellent service to my 90 year old Cousin.

Great clinical team of nursing staff. Nice DON

Great team and follow up, the DON Shawn shows so much compassion in all she does

Facility Social Worker Chris provides outstanding service and follow up. His passion for his residents is admirable.

Facility Social Worker Chris provides outstanding service and follow up. His passion for his residents is admirable.

My mother was there for a month, and all went well. The Nurses, CNA and Physical Therapy Staff were great. The Admissions Coordinator Dharma Nieves was excellent and answered all my questions. I recommend this facility to everyone. Thank you

Took my grandfather here recently. After speaking with the staff and voicing my concerns my mind was put at ease. Being out of state and not being able to constantly be there is difficult, however I was blown away by the service here. The transition could not have been easier! Would recommend to anyone looking for any kind of long term/elderly care.

Took my Grandmother here and I was hesitant at first, but I was so surprised. They treated her so well and I didn’t have to worry about her being taken care of at all. The Nurses and staff were lovely and I recommend this place to everyone.

My husband was there for a few weeks and all went well , his nurses were great. The Respiratory and Physical Therapy staff were consistent and caring. If I had any concerns they were addressed immediately. Front desk ...awesome. Bettie Edmiston

Based on reviews, I was hesitant to send my husband here to recover from a broken back. I’m glad I followed through because the facility exceeded my expectations. Sue, the Admissions Director was really nice, Chris, the other director kept me informed as to his medical status. The nurses, CNAs, cleaning staff as well as dietary folks worked really hard to ensure my husband was taken care of. They have social activities for the guest staying there, folks out in the meticulously kept gardens. Doug has helped him with physical therapy to help him regain mobility.

The employees are warm, friendly and helpful. I recommend MetroWest Nursing and Rehab for employment opportunities as well as short or long term care.

The rehab staff is amazing, the nurses and cna's are very helpful. The building is clean and there are no foul smells. The food looks well prepared and the meals are well planned. If you are looking for a rehab after an illness or surgery look at Metrowest you won't be disappointed.

Nice place with wonderful therapy!

I enjoyed the stay here. Everyone was professional. The people in therapy were awesome. They all took extra time to go the extra mile. Therapy is 5 stars. They got me up and going. The only reason I give them 4 stars is because of the food. Leroy Grimsley

I would recommend this facility for short term rehab and/or long term care as all departments work well together to improve each patients quality of life and overall mobility. The facility is well maintained with a beautiful courtyard.

As a healthcare professional, i appreciate the high level of care and positive attitude of the management and staff. Thank you for all you do.

I like to thanks everybody from the nurse to the therapistvanf CNAs how wonderful, how intelligent and very professional. I came here with a shoulder replacement I am doing fine and like everybody to know what a great facility. I'll be going home soon so I thank everybody.

I recently had a stay here and was very apprehensive about going. But, upon arrival I was pleasantly surprised to know that I had nothing to worry about. I was greeted by a very friendly staff and felt very much at home. All the staff from Cna’s to therapists to nurses, doctors all very one else made me feel special and very well taken care of. If I ever needed rehab again, I would return to Metro West and will gladly recommend this place to anyone.

This facility is very clean and the workers are very professional. I appreciate that they keep all the doors locked for protection of residents and unwanted guess. They take care of any concerns. I am also able to reach any of the staff when I do have a concern or question.

I would like to thank the Metro West Nursing & Rehabilitation Center, Physical/Occupational Therapy Department, Therapist and Program Manager (Mrs. Pascale Dorleus) for their professionalism and caring dedication that I observed from each Therapist as they worked with residents at the center. Because of their knowledge and experience I can truly say that I am much better now than when I arrived. I am leaving with the knowledge I need to continue to get stronger, thanks to targeted exercises I learned in Physical therapy, and Occupational therapy. Thanks to you all very much Charles E. Calhoun

I worked at Metrowest as an interim for a short period of time. I was touched by the care given to those residents all the way from administration to the CNA’s. As an employee there the support and encouragement by other staff to help you strive and succeed in your position , is amazing! Metrowest is a great place to work and bring your love ones!!

Good service and excellent care All around! The Administrator and department heads have been an asset to my healing process! The Rehab team, activity staff, Nursing staff, CNAs, house keeping and dietary staff were excellent! 5 Starz for everyone! I am so grateful for every person that has come in to contact with me whether it be staffing, patients or family members. In my book this is a 5 star facility! -Eddie May Golden

Great place to work. Staff is very helpful.

It’s hard to make that decision to place your loved one in a nursing home because you can’t provide that care anymore. This team will not only take your loved one and care for them but they will also be there to guide you, comfort you and help you with this hard transition. Thank you team for the dedication and passion you show day by day.

MetroWest is one of the top facilities in the Orlando area. As a marketer I have toured many facilities in Seminole, Orange and Volusia county and it definitely stands out as one of the more clean, well maintained buildings along with the outstanding commitment to care. Not only is it good looking on the outside but the staff and admin team is unlike any other I’ve ever seen. It’s truely like a family to work with and I would trust them with my loved ones any day of the week!!

Ive worked there for over 8 years and I’m very sad to be leaving. I’m moving up north for my husbands new job soon. I will truly miss the staff and residents. They’ve become my family over these years. I worked in several nursing facilities in the area through agency before setting at Metrowest. Metrowest is by far the best facility in this area. It’s 5 star for a reason.

The nursing staff took great care of my grandmother-in-law after her amputation. The rehab department had their work cut out for them but got her moving. Any concerns or requests were addressed timely and honestly. We really appreciated their care and concern for her.

I have worked with skilled nursing facilities for the past 5 years. And I've been with the company for 7 months now. All staff is very welcoming from the start, as soon as you step foot into the building you are greeted and assisted. I recommend stopping by and taking a tour if you have a loved one needing some short term rehab or long term care. Even if this is all a new experience for you all staff is available to help through the process.

Metrowest is a great place to work! Staff is amazing and work together seamlessly. Our residents are wonderful and I love seeing them do their activities!

super clean place, nice workers & they seem to be concerned about my aunts health and well being.

My grandfather has been there for a little over a week now. He had a stroke and barely speaks English. There are tons of bilingual staff there to help. And in just 8 days we have already seen improvement. He has been in other rehab facilities in the past and none compare. Metro West has kept my family and I informed and updated on his care. The nursing staff is very attentive and truly care. I am very pleased with the facility.

I visit my grandma here and every time I go she has nothing but positive things to say about the staff and the care she's receiving.

My grandma was there for a few weeks, the team was excellent and we were able to bring her back home without worries!

As a psychologist who has experience in a number of nursing facilities in Central Florida, this place isn't that bad and that gets them 5-stars. The physical therapy/occupational therapy staff (m-f 8-6p) is fantastic and really help patients recover quickly, while also keeping them safe. The food looks good enough to eat (which is saying something for "hospital food") and the facility is kept up nicely. Residents can garden and eat the fruits of their labor. As for the complaints posted, evening and weekend skeleton crews are the new normal in skilled nursing. This facility is more responsive to call lights than any other facility I've worked. This is one of the few places that I would refer friends/family to for skilled nursing care.

The administration and nursing staff have been a delight to work with here! They all genuinely care about their patients.